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If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room. Our telehealth services are not intended for emergency medical situations.
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Quick answers about reaching My4MLife.
Email support@my4mlife.com or call (800) 555-0199, Monday through Friday, 8am to 8pm Eastern Time. Existing patients can also message their care team 24/7 through the secure patient portal.
If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room. My4MLife telehealth services are not intended for emergency medical situations.
General support inquiries typically receive a response within one business day. Medical questions from current patients are answered 24/7 through the patient portal. Business and media inquiries receive a response within two business days.
No. The contact form is not secure for protected health information. Current patients should use the HIPAA-compliant patient portal for medical questions. New patient inquiries should be submitted through the eligibility assessment.
Check our FAQ and blog for common questions and helpful resources.